Question 1

What are the duties and responsibilities of a Managing Agent?

Accepted Answer

1.    Daily smooth functioning of the estate's cleanliness, security, landscape, pest control, swimming pool, refuse disposal, routine repairs & maintenance, scheduled maintenance works as well as preventive maintenance regimes for all key services etc.

2.    Payment management, facilities booking, car parking matters, term contracts management, council meetings, audit, AGM/EOGM planning, licences renewal, statutory compliances etc.

3.     MCST Accounting: Monthly financial statements; monitoring of cash flow, renewal of fixed deposits, arrears management & monitoring, financial control etc.

Question 2

What is the BCA accreditation scheme for Managing Agents?

Accepted Answer

With effect from 2021, Managing Agents have to undergone structured training of Module 1 conducted interactively by the Building and Construction Authority Academy. 
This accreditation schemes will be recognised by the Building and Construction Authority (BCA) to support industry efforts to raise MA market standards and awareness of BMSMA.

Question 3

What are the criteria for an accreditation?

Accepted Answer

For MA firms to qualify for accreditation, they must have a minimum of the following orders:
30% of its individual MAs accredited from February 2021. This minimum percentage will be increased to 50% from February 2022 and 70% from February 2023.

Question 4

Why choose ONESG Holding Pte Ltd?

Accepted Answer

ONESG HOLDING PTE LTD is an established Managing Agent Services company. It is committed to providing quality property management with established infrastructure and capabilities as below:

Mechanical, Electrical & Fire Management.
Building Defects & Facade Management.
R&R Works & Project Management.
Energy Efficiency Management.
A highly committed HQ with business support and technical know-how.
Established procedures and SOPs in line with market best practices.
OneSG strictly believes in NO CASH policy.
OneSG believe digitalization is the way into future. 
Feedback on maintenance issues are received digitally from APPs 
Facility bookings can be done digitally from APPs.
Minutes of meeting and other circulars can be broadcasted digitally.
Digitalization for the AP and AR Invoices for MF/SF sent automatically.

Question 5

What are ONESG commitments to Clients?

Accepted Answer

Knowledge of MCST and other building management-related legislations. ONESG has a team of experienced and qualified professionals who are specialists and experts in their respective fields of study and experiences.

ONESG is knowledgeable in legislations and regulations relating to MCST management and building-related compliances.

Question 6

Does OneSG has a PDPA Policy?

Accepted Answer

Yes, please refer to "Policy" as amended from time to time.

By sending us personal data on or after the date of any email correspondence, you acknowledge and agree to the terms as set out in ONESG public-facing PDPA policy at https://www.onesg.biz/faqs (“Policy”), as amended from time to time. You warrant that where you have disclosed personal data of other individuals, you have obtained the prior consent of such individuals for us and our affiliates, service providers and agents to collect, use and disclose such personal data in accordance with the Policy and any applicable laws, regulations and/or guidelines.” Privileged/Confidential information may be contained in this message or attachments. If you are not the intended addressee, you must not copy, distribute or use it for any purpose, nor disclose its contents to any other person. Please notify the sender immediately if you receive this in error. Thank you.

Question 7

Why choose to work in OneSG for a professional career?

Accepted Answer

OneSG will assess staff potential and guide them along a career path with progressive and rewarding remuneration packages. High-performing staff will be provided with professional and digital tools to achieve estate objectives. On-the-job SOPs and work-related training constitute a significant portion of staff development and career progression.

Question 8

How does OneSG Holding Pte Ltd measure employee performance?

Accepted Answer

At OneSG Holding Pte Ltd, employee performance is measured through a combination of key performance indicators (KPIs), regular performance reviews, goal setting, and feedback mechanisms to ensure continuous improvement and alignment with company objectives.

Question 9

How does OneSG work as a team?

Accepted Answer

OneSG members work collaboratively as a team to ensure seamless operations and service delivery. They leverage their expertise in facility management to address client needs effectively. Communication, coordination, and a shared commitment to excellence are key aspects of how OneSG members operate as a team.

OneSG Holding Pte Ltd
PROPERTY MANAGEMENT

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